Products

InFonte Application Suite

CRM - Create, update, monitor and manage:

    • Call Center
    • Customer Self Service
    • Incident Management
    • Service Authorization
    • Product Replacement
    • Buy Back Processing
    • Shipping Integration
    • Promotion Management
    • Sales Price Management

 

OMS  - Warehouse, Manufacturing and Shipping solution

    • WMS
    • Shipping
    • Internal Transfers
    • Returns Processing
    • Repair and Disposition
    • CRM / PPS Integration

 

Pick, Pack & Ship

    • UPS, USPS and FedEx Integration
    • Label Printing
    • Re-Print Labels
    • OMS / CRM Integration

 

ROI Portal  "Transforming Data into Quality Information"
    • Real Time, Online, Information Portal
    • Secure Web Based Portal
 
IRP Portal
    • Instant Response Portal
    • Management Dashboard
    • Automated Notifications based on Indicator Status
    • Real Time access to diverse information
    • Immediate problem identification and response
    • Improved Communication
    • Audit Trail
 
SAAS
    • Hosted Subscription
    • Monthly and Transaction Based Pricing
    • Customization
    • 3rd Party Integration
 
Auctions
    • B2B and B2C Auctions
    • Inventory Management
    • Credit Card Processing